Shipping
- Order Processing: All orders are processed within 7-11 business days. During high-demand periods, processing times may be extended.
- Shipping Time: Shipping times vary based on the destination and shipping method selected. Customers will receive a tracking number once the order has shipped.
- Delivery Locations: We ship domestically within [Country/Region] and internationally to select destinations. Please ensure your shipping address is correct before placing your order, as we cannot change the address after shipping.
Return, Refund & Replacement Policy
Please note that all sales at Zenpanacea are final:
- No Return: Due to the nature of our products, we do not accept returns on any items.
- No Refund: Refunds are not provided under any circumstances once a purchase has been made.
- No Replacement: Replacements are not available for any items sold.
Damaged or Defective Items
While we ensure the highest quality in our products and packaging, if an item arrives damaged due to transit, please contact our customer service within 48 hours of receiving the item with a photo of the damage and order details.
For any questions or concerns, feel free to reach out to our customer support team. Thank you for choosing Zenpanacea!